Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at The following are the duties of this position at the full working level. Develop policies, procedures, and strategies that ensure optimization and integration in the installation, configuration, and maintenance of the Unisys operating systems environment on a major

The Technical Services Communicator is responsible for analyzing and communicating technical product issues for Caterpillar Machines; involving all products and attachments that the company sells and services to primarily external customers. This role frequently communicates with Field and Shop Technicians and must be able to exchange and communicate accurate information.

Performs specialized technical duties related to the support of local area network, wide area networks and the equipment supporting connectivity throughout the organization. Responsible for overall maintenance and support of network equipment and components such as but not limited to; VPN access, remote access server, wireless connectivity, routers, firewalls, switches, c