As key members of an organization, privy to many details about job candidates and employees, human resources professionals should be vigilant in their words and actions. Former HR executive Heather Nelson, a partner with PeopleResults and a former HR executive, speaks with Tim Muma about the important roles human resources plays, and how they can help create a positive image. Heather notes that when HR professionals incorporate high standards and expectations, they avoid negative press. She gives LJNRadio the keys to success.