Intern, Product Management (Analytics)

Location: San Jose, CA, United States
Type of Employee: Intern

Vocera delivers the leading platform for clinical communication and workflow. Our mission is to simplify and improve the lives of healthcare professionals, patients, and families while enabling hospitals to enhance quality of care and operational efficiency and humanize the healthcare experience. Hospitals and health systems around the world have selected our solutions to enable care teams to communicate and collaborate using smartphones or our hands-free, wearable Vocera Smartbadge and Vocera Badge. They can create a richer, more human connection for patients and their loved ones before, during, and after care using Vocera Ease applications. Our platform is interoperable with most clinical and operational systems used in hospitals. In addition to healthcare, Vocera solutions are found in aged care facilities, veterinary hospitals, luxury hotels, retail stores, schools, power facilities, libraries, and more. Vocera is headquartered in San Jose, California, with offices in Indiana, Orlando, Canada, India, United Arab Emirates, Australia, and the United Kingdom. Learn more at and follow @VoceraComm and @VoceraEase on Twitter.

Position Description: Vocera is looking for an Intern to join our Product Management team. This internship is an opportunity to learn and develop your professional product management skills. You will have hands on experience writing business requirements, owning real time project deliverables, and will gain industry knowledge. Our internship is designed for individuals who are currently enrolled at an accredited college/university and who will be continuing their studies in the fall.

This is an exciting opportunity for anyone planning to begin a career working with data, focusing on analysis and driven to improve the lives of clinicians and patients in the healthcare settings.

Responsibilities

• Assist with various databases and data sources to assemble schemas for targeted data insights and building dashboards
• Create, implement and validate predictive models focusing on big data in the healthcare communications space
• Assist with deliverables that support Vocera's inclusion in a healthcare or API marketplace, including: Collaborating with Marketing departments from both vendors to submit online descriptions of Vocera products while ensuring compliance with brand guidelines, and, conducting research on healthcare/API marketplaces to create a summary of available features
• Learn from the team to think strategically and creatively to gather product and customer insights and define those into working knowledge
• Help understand friction points in healthcare delivery and devise experiences to create seamless and effortless workflows
• Build trust and effective relationships with cross-functional teams
• You will have the opportunity to participate and learn about data platforms, build analysis for clinical workflows and create visuals to display data patterns and trends with real world healthcare data

Competencies

• Knowledge of analytical and data visualization skills
• Strong problem-solving abilities, focused on the use of computer algorithms and qualitative and quantitative methodologies for structuring data insights
• Enjoys working with others and have an enthusiasm for problem solving
• Well organized with strong attention to detail; proactively ensures work is accurate and error-free
• Self-motivated and aptitude to learn quickly
• Positive attitude and work ethic
• Excellent verbal and written communication skills; strong sense of professionalism

Requirements

• Candidates should be seeking a Bachelor's or Advanced degree in Computer Science or related field
• Basic knowledge of algorithms and computer programming (Extract, Transform and Load (ETL) and Business Intelligence technologies
• Knowledge of Data Lake technologies desired
• Able to work independently at times and dedicate a minimum of 20 hours/week
• Must be legally authorized to work in the United States without restriction
• Must be willing to submit to a background investigation, including verification of your employment and criminal history
• Must be 18 years of age or older

Belief in Diversity

Vocera Communications is an Affirmative Action Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.